Privacy Policy

Your Privacy is important to Us

At Paigham, We respect and protect the privacy of Our users.

We understand that Our users care about how their personal information is collected, used, shared and protected and We appreciate your trust that We will do so responsibly and sensibly.

This Privacy Policy ("Policy") describes how Paigham Technologies LLP ("Company," "we," or "us") collects, uses, and discloses personal information when you use our Web or Mobile application ("App"). By using the App, you consent to the practices described in this Policy.

Paigham is committed to protecting your privacy. We do not share, sell, rent, or loan your personal information to any third party, except as specified in this Privacy Policy.

This Privacy Policy applies when you use Paigham branded applications and all Our related sites, communications and services ("Services").

Information We Collect

Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, gender, phone number, shipping address, and payment information. We collect this information when you create an account, place an order, or communicate with us through the App.
Profile Photo: Image used for your profile.
Usage and Log Data: We automatically collect certain information when you use the App, such as your IP address, device type, operating system, app version, and usage patterns. This information is used to analyze trends, administer the App, and improve our services.
Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing and purchasing activities. Cookies are small data files stored on your device that enable us to recognize your preferences and enhance your experience on the App.
Geolocation Data: To set accurate prayer times, the Paigham app accesses your device's location data (latitude, longitude, and altitude) and your manually selected city.

This information is always stored on your device. If you have a Paigham account, your latest location will be synced across your devices and sent to our servers. Without an account, location data remains on your device and is not transmitted.

Use of Information

Providing and Improving Services: We use the collected information to provide customer support and improve our products and services. This includes personalizing your experience, analyzing usage patterns, and optimizing the App's functionality.
Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other communications about our products, services, and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
Security: We may use your Personal Information in limited circumstances to investigate and prevent specific threats, such as fraudulent activity, unauthorized access attempts, or violations of our terms of service.
Research and development: To improve our services, we may use aggregated and anonymized data for research purposes. We are committed to protecting your privacy and will never use your individual information for this purpose.
Legal Compliance: We may use and disclose your information as required or permitted by applicable laws, regulations, or legal processes.

Data Sharing and Disclosure

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the App, conducting business operations, or delivering services to you.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Legal Requirements: We may disclose your personal information if we believe that such disclosure is necessary to comply with applicable laws, regulations, or legal processes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us.

Your Rights and Choices

Access and Correction: You have the right to access, update, and correct inaccuracies in your personal information by accessing your account settings or contacting us directly.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Opt-out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Policy on the App or by sending you a notification.

Governing Law & Jurisdiction

This policy will be governed by and construed in accordance with the laws of India and subjected to the exclusive jurisdiction of Courts of Bengaluru.

Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at contact@paigham.app.